If you cannot remember the details on your record, please ask for help from the team who registered you (e.g. your hospital). You can find them on this map:

If you are not sure who to contact, you can contact the Patients Know Best support team.

Patients Know Best encrypts data so no one can see your medical record except the people you choose or those with a lawful basis. Therefore, only those with access can reset your password. No one at Patients Know Best has this access.